In the district of Kassel, our team of 12 is responsible for the IT support of a total of 72 schools (49 elementary schools, 14 high schools, 3 grammar schools, 2 vocational schools, and 4 special needs schools) and around 27,000 user accounts (approx. 25,000 pupils and 2,000 faculty members). We take care not only of the hardware (server, PCs, iOS devices, etc.), the network, and the telephone systems, but also of the operating systems, software, and mobile device administration.
In this blog article, I would like to describe the challenges we encountered as a district with a large surface area and a multitude of small, spread-out boroughs when it came to allowing the use of mobile devices in our schools and keeping the efforts associated with the introduction and support to a minimum at the same time.
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