The price for the Enterprise subscription depends on the number of users that are managed. You can choose between different scopes of services or support extensions up to 24/7 to find the services for your requirements.

Core
Edition

Immediately usable and free of charge

Security updates up to 6 months after the release of the next version

Function and version updates possible at any time without reinstallation (Upgrade)

free
 
Download

Enterprise Subscription
for Nubus and UCS

Support for all documented functions in the manual

Support via a certified partner

Function and version updates possible at any time without reinstallation (upgrade)

Up to 7 years maintenance for major releases

Upgrades freely plannable

Optional project consulting and support

35.00 €
/net per user and year
Make a request

Enterprise Subscription
for UCS@school

(Educational Institutions)

Includes questions to all documented features

Support via a certified partner

Function and version updates possible at any time without reinstallation (Upgrade)

Up to 7 years maintenance for each major release

Upgrades freely plannable

Optional project consulting and support

4,20
/net per user and year
Make a request
All Services at a Glance
Core
Edition
Enterprise Subscription
for Nubus and UCS
Enterprise Subscription
for UCS@school
Support
Support range

Includes questions to all documented features

Includes questions to all documented features

Telephone
Email
Support time

Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET

Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET

Support reaction time (by severity 1 / 2 / 3 / 4)

4 / 4 / 4 / 16 hours

4 / 4 / 8 / 16 hours

Extendable support for subscription (extra charges)
Extendable support times

up to 24 hours / 7 days a week

up to 24 hours / 7 days a week

Extendable support scope

Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope.

Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope.

Support extension

Extension of support for versions with expired maintenance time on demand

Extension of support for versions with expired maintenance time on demand

Security updates (hotfixes and security patches)

Security updates up to 6 months after release of the next version

5 years (optional 7 years) for every major release. Upgrades can be planned freely.

5 years (optional 7 years) for every major release. Upgrades can be planned freely.

Function and version updates

Possible at any time without reinstallation (Upgrade)

Possible at any time without reinstallation (Upgrade)

Possible at any time without reinstallation (Upgrade)

Functions

limited

unlimited

unlimited

Local Univention repository server
Univention Management Console Logging

Yes (can be deactivated)

No

No

Package installation status monitor (PKGDB)
Directory Transaction Logging
Univention Directory Report
Product liability and rights

limited

Product liability

restricted

Right to redistribution (e. g. OEMs)

No, separate agreement required

Yes, within the licensing

Yes, within the licensing

Use to provide services to third parties (e.g. as a cloud service provider)

Supplementary agreement available for Cloud Service Providers

Supplementary agreement available for Cloud Service Providers

Indemnification claim
Bug fix priority

normal

high

high

Project consulting and support

via Univention Partner and Univention

via Univention Partner and Univention

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