The price for the enterprise subscriptions of Univention Corporate Server (UCS) for an UCS environment depends on the number of users managed via UCS and can be ordered in two different service levels.

UCS Core
Edition

Immediately usable and free of charge

Download as ISO image or pre-installed VM image

Security updates up to 6 months after the release of the next version

Function and version updates possible at any time without reinstallation (Upgrade)

UCS Base
Subscription

Support for installing UCS and apps from the App Center

Support via email

Function and version updates at any time without reinstallation (upgrade)

Up to 7 years maintenance for major releases

Upgrades freely plannable

25.00 €
/net per user and year ¹
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UCS Standard
Subscription

Includes questions to all documented features of UCS

Support via telephone and email

Function and version updates possible at any time without reinstallation (Upgrade)

Up to 7 years maintenance for each major release

Upgrades freely plannable

Project consulting and support

from 30.00 €
/net per user and year ²
Book your Appointment
All Services at a Glance
UCS Core
Edition
UCS Base
Subscription
UCS Standard
Subscription
Support

limited

Support range

Only questions about the installation of UCS as well as the installation of apps

Includes questions to all documented features of UCS

Telephone
Email
Support time

Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET

Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET

Support reaction time (by severity 1 / 2 / 3 / 4)

16 / 24 / 24 / 36 hours

4 / 4 / 8 / 16 hours

Extendable support for subscription (extra charges)
Extendable support times

up to 24 hours / 7 days a week

Extendable support scope

Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope.

Support extension

Extension of support for UCS versions with expired maintenance time on demand

Security updates (hotfixes and security patches)

Security updates up to 6 months after release of the next version

5 years (optional 7 years) for every major release. Upgrades can be planned freely.

5 years (optional 7 years) for every major release. Upgrades can be planned freely.

Function and version updates

Possible at any time without reinstallation (Upgrade)

Possible at any time without reinstallation (Upgrade)

Possible at any time without reinstallation (Upgrade)

Functions

limited

limited

unlimited

Local Univention repository server
Univention Management Console Logging

Yes (can be deactivated)

Yes (can be deactivated)

No

Package installation status monitor (PKGDB)
Directory Transaction Logging
Univention Directory Report
Product liability and rights

limited

Product liability

restricted

Right to redistribution (e. g. OEMs)

No, separate agreement required

Yes, within the licensing

Yes, within the licensing

Use to provide services to third parties (e.g. as a cloud service provider)

Supplementary agreement available for Cloud Service Providers

Supplementary agreement available for Cloud Service Providers

Indemnification claim
Bug fix priority

normal

high

high

Project consulting and support

via Univention Partner

via Univention Partner and Univention

The price for the use of Univention software (UCS & UCS @ school) in the educational area always includes support at the level of the UCS standard subscription and depends on the number of users and the range of functions used. The range of functions is divided into the following areas:

IAM

from 300 User

Directory service / UCS@school import mechanisms

Single Sign-on portal for administrators and users

Integration of third-party applications

Centralized, unified WLAN authentication / RADIUS

School services included

4.20 €
/ net per user and year ³
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IAM

from 5.000 User

Directory service / UCS@school import mechanisms

Single Sign-on portal for administrators and users

Integration of third-party applications

Centralized, unified WLAN authentication / RADIUS

School services optionally bookable for € 1.05 / net per user and year

2.60 €
/ net per user and year ⁴
Book your Appointment

School services include the following services:

  • IT infrastructure management at the school site (e.g. IP management via DNS/DHCP, integration of local services such as school-specific WLAN/radius authentication)
  • Configuration of operating systems or applications running on end devices (examples: configuration via group policies)
  • Login to locally executed applications on the end devices (logins to web-based applications are excluded)
  • Use of pedagogical control functions in the school such as: Class work mode, printer moderation Classroom control

Disclaimer

¹ The minimum order quantity is 25 users. A repeat order must include at least 20 users.

² The price is valid for an order quantity of 1,000 users or more per year. Further price information is available on request from our sales team.

³ The minimum order quantity is 300 users. School services are included in the price for up to 5,000 users.

⁴ The price applies from an order quantity of at least 5,000 users. Further graduated prices apply from 10,000 users and can be requested from our sales team.

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