The price for the enterprise subscriptions of Univention Corporate Server (UCS) for an UCS environment depends on the number of users managed via UCS and can be ordered in two different service levels.
| Enterprise Subscriptions | |||
|---|---|---|---|
UCS Core Edition |
UCS Base Subscription |
UCS Standard Subscription |
|
| Up to 25 users | US $ 750.00 625.00 € / net per year |
US $ 3,000.00 2,500.00 € / net per year |
|
| Up to 100 users |
|
on demand | US $ 6,600.00 5,500.00 € / net per year |
| Every new user |
free |
US $ 30.00 25,00 € / net per year |
on demand |
| Support |
|
Limited | |
| Support range |
|
Only questions about the installation of UCS as well as the installation of apps | Includes questions to all documented features of UCS |
| Support via phone |
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Support via E-mail |
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| Support time |
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Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET | |
| Support reaction time (by severity 1 / 2 / 3 / 4) |
|
16 / 24 / 24 / 36 hours |
4 / 4 / 8 / 16 hours |
| Extendable support for subscription (extra charges) |
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| Extendable support times |
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Support times extendable up to 24 hours / 7 days a week |
| Extendable Support scope |
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Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope. |
| Support extension |
|
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Extension of support for UCS versions with expired maintenance time on demand |
| Security updates (hotfixes and security patches) |
Security updates up to 6 months after release of the next version |
5 years (optional 7 years) for every major release. Upgrades can be planned freely. |
|
| Function and version updates | Possible at any time without reinstallation (Upgrade) | ||
| Functions |
limited |
limited |
unlimited |
| Local Univention repository server |
|
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| Univention Management Console Logging |
Yes (can be deactivated) |
Yes (can be deactivated) |
No |
| Package installation status monitor (PKGDB) |
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| Directory Transaction Logging |
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| Univention Directory Report |
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| Product liability and rights |
limited |
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| Product liability |
restricted |
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| Right to redistribution (e. g. OEMs) | No, separate agreement required |
Yes, within the licensing |
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| Use to provide services to third parties (e.g. as a cloud service provider) |
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Supplementary agreement available for Cloud Service Providers | |
| Indemnification claim |
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| Bug fix priority |
normal |
high | |
| Project consulting and support |
|
via Univention Partner |
via Univention Partner and Univention |
| Find Partners | Contact Sales | ||
We would be pleased to inform you directly about the special conditions for schools and educational institutions. Please contact us.
The price for the use of Univention software (UCS & UCS @ school) in the educational area always includes support at the level of the UCS standard subscription and depends on the number of users and the range of functions used. The range of functions is divided into the following areas:
For more information about prices we would be pleased to inform you directly. Please contact us »
Customers with enterprise subscriptions are provided with our software within the framework of a commercial contract and us as their reliable partner. With this contract we are liable for the legal and technical properties of our products. In contrast to that we are only liable to users of the UCS Core Edition in case of gross neglicence or wilful intent.
Holders of enterprise subscriptions can choose support services on the basis of different service level agreements as basis, standard, or premium support. We cannot offer support services to users of the Core Edition. These users can only make inquiries via the Univention forum.
Enterprise subscriptions offer a maintenance period of up to 7 years for each major release. During this period we will provide security updates for Univention Corporate Server and thus close security gaps promptly. You can always keep your IT system up to date as we publish regular version updates which you can install whenever you like.
Thanks to Univention’s reliable release management, your UCS remains adjustable. And you benefit from the latest developments and features. aswe constantly monitor the open source environment and integrate new and further developments into our products near-term.
The provision of security updates for the Core Edition ends six months after the release of the next major version of UCS.
Numerous hard and software vendors have certified their products for UCS and thus guarantee a smooth functioning of the combined use.
All Enterprise customers can book on top our Professional Services if requested. The Professional Services team supports customers and partners in all issues around the configuration, integration, and operation of our products. We also help with the implementation of complex projects and assist you, if required, with a personal Technical Account Manager. Users of the Core Edition cannot refer to our Professional Services team for assistance.
As a commercial software vendor we assume responsibility for our products and their components towards our contract partners within the scope of statutory product liability.
Those UCS parts which were developed by Univention are generally licensed under the Affero General Public License version 3. This means that changes of UCS also have to be published under this license provided these changes will be passed on or the changed software will be provided publicly, for example, as a cloud service.
For users of the enterprise subscriptions differing regulations can be applied.
