The price of enterprise subscriptions of Univention Corporate Server (UCS) for an UCS environment depends on the number of users managed via UCS and can be ordered at two different service levels.
Immediately usable and free of charge
Download as ISO image or pre-installed VM image
Security updates up to 6 months after the release of the next version
Function and version updates possible at any time without reinstallation (Upgrade)
Support for installing UCS and apps from the App Center
Support via email
Function and version updates at any time without reinstallation (upgrade)
Includes questions to all documented features of UCS
Support via telephone and email
Function and version updates possible at any time without reinstallation (Upgrade)
Up to 7 years maintenance for each major release
Upgrades freely plannable
Project consulting and support
|
UCS Core
Edition |
UCS Base
Subscription |
UCS Standard
Subscription |
|
|---|---|---|---|
| Support |
limited |
||
| Support range |
Only questions about the installation of UCS as well as the installation of apps |
Includes questions to all documented features of UCS |
|
| Telephone | |||
| Support time |
Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET |
Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET |
|
| Support reaction time (by severity 1 / 2 / 3 / 4) |
16 / 24 / 24 / 36 hours |
4 / 4 / 8 / 16 hours |
|
| Extendable support for subscription (extra charges) | |||
| Extendable support times |
up to 24 hours / 7 days a week |
||
| Extendable support scope |
Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope. |
||
| Support extension |
Extension of support for UCS versions with expired maintenance time on demand |
||
| Security updates (hotfixes and security patches) |
Security updates up to 6 months after release of the next version |
5 years (optional 7 years) for every major release. Upgrades can be planned freely. |
5 years (optional 7 years) for every major release. Upgrades can be planned freely. |
| Function and version updates |
Possible at any time without reinstallation (Upgrade) |
Possible at any time without reinstallation (Upgrade) |
Possible at any time without reinstallation (Upgrade) |
| Functions |
limited |
|
unlimited |
| Local Univention repository server | |||
| Univention Management Console Logging |
Yes (can be deactivated) |
Yes (can be deactivated) |
No |
| Package installation status monitor (PKGDB) | |||
| Directory Transaction Logging | |||
| Univention Directory Report | |||
| Product liability and rights |
limited |
||
| Product liability |
restricted |
||
| Right to redistribution (e. g. OEMs) |
No, separate agreement required |
Yes, within the licensing |
Yes, within the licensing |
| Use to provide services to third parties (e.g. as a cloud service provider) |
Supplementary agreement available for Cloud Service Providers |
Supplementary agreement available for Cloud Service Providers |
|
| Indemnification claim | |||
| Bug fix priority |
normal |
high |
high |
| Project consulting and support |
via Univention Partner |
via Univention Partner and Univention |
The price for the use of Univention software (UCS & UCS @ school) in the educational area always includes support at the level of the UCS standard subscription and depends on the number of users and the range of functions used. The range of functions is divided into the following areas:
Directory service / UCS@school import mechanisms
Single Sign-on portal for administrators and users
Integration of third-party applications
Centralized, unified WLAN authentication / RADIUS
School services included
Directory service / UCS@school import mechanisms
Single Sign-on portal for administrators and users
Integration of third-party applications
Centralized, unified WLAN authentication / RADIUS
School services optionally bookable for € 1.05 / net per user and year
School services include the following services:
Stay updated on all news about Univention and our IAM products via email.
Make an appointment and get to know our IAM solution.
We will be happy to answer your questions in writing. Please use our Contact form.
In urgent cases you can reach us by telephone at +49 (0)421 22232-0
Sign up for our newsletter and receive information about Univention.
