The price for the Enterprise subscription depends on the number of users that are managed. You can choose between different scopes of services or support extensions up to 24/7 to find the services for your requirements.
Immediately usable and free of charge
Security updates up to 6 months after the release of the next version
Function and version updates possible at any time without reinstallation (Upgrade)
Support via certified partners
You agree on the exact scope of support and services individually with the partner – according to your needs.
Function and version updates possible at any time without reinstallation (upgrade)
Up to 7 years maintenance for major releases
Upgrades freely plannable
Optional project consulting and support
Product support directly from the manufacturer Univention
Support for all documented functions in the manual
Function and version updates possible at any time without reinstallation (upgrade)
Up to 7 years maintenance for major releases
Upgrades freely plannable
Optional project consulting and support
Includes questions to all documented features
Support via a certified partner
Function and version updates possible at any time without reinstallation (Upgrade)
Up to 7 years maintenance for each major release
Upgrades freely plannable
Optional project consulting and support
|
Core
Edition |
Enterprise Subscription
for Nubus and UCS |
Enterprise Subscription
for UCS@school |
|
|---|---|---|---|
|
|
|||
| Support |
|
|
|
| Support range |
|
Agreement with partner Includes questions to all documented features |
Includes questions to all documented features |
| Telephone |
|
Agreement with partner |
|
|
|
Agreement with partner |
|
|
| Support time |
|
Agreement with partner Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET |
Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET |
| Support reaction time (by severity 1 / 2 / 3 / 4) |
|
Agreement with partner 4 / 4 / 4 / 16 hours |
4 / 4 / 8 / 16 hours |
| Extendable support for subscription (extra charges) |
|
|
|
| Extendable support times |
|
Agreement with partner up to 24 hours / 7 days a week |
up to 24 hours / 7 days a week |
| Extendable support scope |
|
Agreement with partner Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope. |
Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope. |
| Support extension |
|
Agreement with partner Extension of support for versions with expired maintenance time on demand |
Extension of support for versions with expired maintenance time on demand |
| Security updates (hotfixes and security patches) |
Security updates up to 6 months after release of the next version |
5 years (optional 7 years) for every major release. Upgrades can be planned freely. 5 years (optional 7 years) for every major release. Upgrades can be planned freely. |
5 years (optional 7 years) for every major release. Upgrades can be planned freely. |
| Function and version updates |
Possible at any time without reinstallation (Upgrade) |
Possible at any time without reinstallation (Upgrade) Possible at any time without reinstallation (Upgrade) |
Possible at any time without reinstallation (Upgrade) |
| Functions |
limited |
|
unlimited |
| Local Univention repository server |
|
|
|
| Univention Management Console Logging |
Yes (can be deactivated) |
No No |
No |
| Package installation status monitor (PKGDB) |
|
|
|
| Directory Transaction Logging |
|
|
|
| Univention Directory Report |
|
|
|
| Product liability and rights |
limited |
|
|
| Product liability |
restricted |
|
|
| Right to redistribution (e. g. OEMs) |
No, separate agreement required |
Yes, within the licensing Yes, within the licensing |
Yes, within the licensing |
| Use to provide services to third parties (e.g. as a cloud service provider) |
|
Supplementary agreement available for Cloud Service Providers Supplementary agreement available for Cloud Service Providers |
Supplementary agreement available for Cloud Service Providers |
| Indemnification claim |
|
|
|
| Bug fix priority |
normal |
high high |
high |
| Project consulting and support |
|
via a certified partner via Univention |
via Univention Partner and Univention |
Stay updated on all news about Univention and our IAM products via email.
Make an appointment and get to know our IAM solution.
We will be happy to answer your questions in writing. Please use our Contact form.
In urgent cases you can reach us by telephone at +49 (0)421 22232-0
Sign up for our newsletter and receive information about Univention.
