Development of a Central IT Structure With Integration of Local School Servers in the Kassel District – Preparation is Everything!
The school IT service in the rural district of Kassel, Germany, is responsible for the maintenance and operation of the IT infrastructure in 72 schools counting a total of 25,000 pupils and 2,000 members of staff.
Support of decentralized structures as rural district
Our IT support is based in the media center in Hofgeismar, but as a rural district we are of course faced with certain challenges presented by the distribution of the schools throughout the district. Our overall support concept is oriented toward the decentralized structure. From an organizational and technical perspective, we aim to centralize as much as possible, but the individual support technicians are often out of the media center for days at a time working on site in the schools.