In today’s digital world, we depend more than ever on efficient and reliable software solutions to optimize our business processes and to modernize IT for education. At Univention, we offer solutions that meet the needs of our customers and users. But even the best software can occasionally raise questions or pose challenges.

That’s why we have the Univention Help Forum – a vibrant community around our products and the product world that surrounds them. In this blog post, we’d like to share with you why this forum is worth using and how it can help you.

A Place of Diversity and Knowledge

Univention Help is the place where users of different experience levels come together to share their insights, provide and receive support for problems, and share inspiring stories about using our products. The forum is divided into different categories to ensure that all your concerns are covered:

  • UCS (Univention Corporate Server): Discussions and solutions specific to UCS, our identity and access management software.
  • UCS@school: Educational institutions have unique requirements, and this category provides specialized discussions and guidance for UCS@school.
  • Linux Clients: Discuss everything related to Linux clients and UCS, from configuration to troubleshooting.
  • Apps & App Center: In this category, you can discuss our numerous applications in the Univention App Center and give other users useful tips.

Satisfy the Thirst for Knowledge

Another important pillar of Univention Help is the Knowledge Base. This is where we collect articles, technical notes and solutions to problems that arise. This is an invaluable resource for those who work with our products daily. Here you can find proven solutions and use detailed troubleshooting guides.

The Knowledge Base also includes the Cool Solutions section. Here, our experts and users share their experiences and use cases for specific technical use cases and provide the necessary software packages that you can integrate directly into your UCS systems.

From the Community, for the Community

Univention Help is not only a source of information but also a place for collaboration. Our community members, including customers and partners, actively contribute to answering questions and solving problems. The wide range of perspectives and experiences in the community makes this forum an invaluable pool of knowledge.

Farewell to the Univention Wiki

We would also like to point out that we have discontinued our long-standing Univention Wiki. We did this out of a desire to consolidate information and ensure the quality of the resources available. We look back on 15 years of reliable operation, but we found that the wiki no longer met the needs of our community.

We invite you to join the community on Univention Help. Here you will find support, inspiration and exchange with like-minded people. We look forward to welcoming you to the forum.

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Yvonne Ruge

As Product Marketing Manager at Univention, Yvonne Ruge ensures the successful positioning of UCS and UCS@school in the respective target groups and sales channels.

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