Improve your support experience with USI: Using Univention Support Info (USI), you have the option of automatically providing the support team with information about the status of your UCS system. A USI file bundles all important information about a UCS computer and is sent – encrypted if desired – to our support. The following article shows how USI not only gives you direct insight into your system, but also saves you valuable time in communicating with the support team.
Table of Contents
What Does a USI File Contain?
A USI file is a tar archive compressed with
Bz2 and contains the two directories
files: Various system directories
/etc, /proc, /rootand
/varare located here, enabling conclusions to be drawn about the configuration of the UCS computer. This also includes subdirectories from
apache2, apt, ldap, postfix, sambaetc. and log files located below
info: This folder contains several files that provide important information about the UCS system, including information about
at-jobs, disk usage
df, df-full, df-i, df-i-full, the package manager
dpkg-las well as