Prices and Subscriptions

The price for the enterprise subscriptions of Univention Corporate Server (UCS) for an UCS environment depends on the number of users managed via UCS and can be ordered in two different service levels.

  Enterprise Subscriptions
 

UCS Core Edition

UCS Base Subscription

UCS Standard Subscription

Up to 25 users US $ 750.00
625.00 € / net per year
US $ 3,000.00
2,500.00 € / net per year
Up to 100 users

on demand US $ 6,600.00
5,500.00 € / net per year
Every new user

free

US $ 30.00
25,00 € / net per year
on demand
Support

Limited
Support range

Only questions about the installation of UCS as well as the installation of apps Includes questions to all documented features of UCS
Support via phone

Support via E-mail

Support time

Monday till Friday 9 a.m. till 5 p.m. CET working days in Bremen / Germany. On 24th and 31st of December from 9 a.m. till 1 p.m. CET
Support reaction time (by severity 1 / 2 / 3 / 4)

16 / 24 / 24 / 36 hours

4 / 4 / 8 / 16 hours

Extendable support for subscription (extra charges)

Extendable support times

Support times extendable up to 24 hours / 7 days a week

Extendable Support scope

Individual support can be booked additionally. The flat rate price depends on the max. degree of severity (response time) and the desired scope.

Support extension

Extension of support for UCS versions with expired maintenance time on demand

Security updates (hotfixes and security patches)

Security updates up to 6 months after release of the next version

5 years (optional 7 years) for every major release. Upgrades can be planned freely.

Function and version updates Possible at any time without reinstallation (Upgrade)
Functions

limited

limited

unlimited

Local Univention repository server

Univention Management Console Logging

Yes (can be deactivated)

Yes (can be deactivated)

No
Package installation status monitor (PKGDB)

Directory Transaction Logging

Univention Directory Report

Product liability and rights

limited

Product liability

restricted

Right to redistribution (e. g. OEMs) No, separate agreement required

Yes, within the licensing

Use to provide services to third parties (e.g. as a cloud service provider)

Supplementary agreement available for Cloud Service Providers
Indemnification claim

Bug fix priority

normal

high
Project consulting and support

via Univention Partner

via Univention Partner and Univention

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We would be pleased to inform you directly about the special conditions for schools and educational institutions. Please contact us.

Prices for Univention Corporate Server und UCS@school


The price for the use of Univention software (UCS & UCS @ school) in the educational area always includes support at the level of the UCS standard subscription and depends on the number of users and the range of functions used. The range of functions is divided into the following areas:

  • Identity- / Accessmanagement (IAM) or
  • Identity- / Accessmanagement (IAM) and school services

For more information about prices we would be pleased to inform you directly. Please contact us »

Benefits of our Enterprise Subscriptions at a glance

Customers with enterprise subscriptions are provided with our software within the framework of a commercial contract and us as their reliable partner. With this contract we are liable for the legal and technical properties of our products. In contrast to that we are only liable to users of the UCS Core Edition in case of gross neglicence or wilful intent.

Holders of enterprise subscriptions can choose support services on the basis of different service level agreements as basis, standard, or premium support. We cannot offer support services to users of the Core Edition. These users can only make inquiries via the Univention forum.

Our support is characterized by:

  • Reliable reaction times
  • Unlimited number of support incidents
  • Clearly defined communication pathways
  • Support levels up to a 24/7 support

Enterprise subscriptions offer a maintenance period of up to 7 years for each major release. During this period we will provide security updates for Univention Corporate Server and thus close security gaps promptly. You can always keep your IT system up to date as we publish regular version updates which you can install whenever you like.

Thanks to Univention’s reliable release management, your UCS remains adjustable. And you benefit from the latest developments and features. aswe constantly monitor the open source environment and integrate new and further developments into our products near-term.

The provision of security updates for the Core Edition ends six months after the release of the next major version of UCS.

Numerous hard and software vendors have certified their products for UCS and thus guarantee a smooth functioning of the combined use.

All Enterprise customers can book on top our Professional Services if requested. The Professional Services team supports customers and partners in all issues around the configuration, integration, and operation of our products. We also help with the implementation of complex projects and assist you, if required, with a personal Technical Account Manager. Users of the Core Edition cannot refer to our Professional Services team for assistance.

As a commercial software vendor we assume responsibility for our products and their components towards our contract partners within the scope of statutory product liability.

Those UCS parts which were developed by Univention are generally licensed under the Affero General Public License version 3. This means that changes of UCS also have to be published under this license provided these changes will be passed on or the changed software will be provided publicly, for example, as a cloud service.

For users of the enterprise subscriptions differing regulations can be applied.

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