SuiteCRM LogoSuiteCRM, a professional Customer Relationship Management solution on open source basis is the successor of SugarCRM’s community edition and now available via our App Center.

SuiteCRM offers a large number of functions and fields of application. Thanks to the integration in UCS you can also profit from the benefits of UCS’ identity management as SuiteCRM’s user and role administration is directly performed via the Univention management system.

In the following a selection of valuable key functions:

• Sales Force Automation – Model, measure and understand business opportunities.
• Real-Time Reporting – Reports when and where they’re needed
• Workflow Automation – Convert manual business processes to automated workflows freeing users to focus on servicing customers
• Document Management – Control important documents and foster collaboration
• Customer Service Portal – Customer service management with customer self-service capabilities

SuiteCRM is written, supported and extended by SalesAgility whereas DIGITEC integrates SuiteCRM to UCS.

Find further information on SuiteCRM in the App Catalog and on the website of the vendor Sales Agility.

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Maren Abatielos joined Univention in 2012. Since then she has been engaged in content and social media marketing for UCS and Open Source in general.