Support form for Customers with UCS Subscription

Do you have a Contract Number*
You need a contract number to contact support directly. You can find your contract number on your invoice and the maintenance certificate.
- I have a contract number
- I don't have a contract number
Contract Number*
Please understand that our support is only for customers with a valid support contract. For support options, please visit commercial support or you can contact us directly.

In which subject area do you require support?*
- UCS Installation
- Univention App Center
- Miscellaneous

Subject*
Description*
Your UCS Version*
Select the Priority*
- Severity 1: The incident results in the entire system and tangent IT systems being rendered inoperational.
- Severity 2: The incident compromises the entire system or important business relevant functions.
- Severity 3: The incident compromises the entire system or important business relevant functions only insignificantly.
- Severity 4: A support case regarding general questions about the operation of the product or a recommendation concerning future improvement of the product.
Company*
Your name*
Your Phonenumber*
Your E-Mail*
Attachment
Allowed file formats: tgz, tar, gz, bz2, zip, txt, lst, log, ldif, jpg, jepg, png, tiff, pdf, asc, gpg, svg
Drop files here or

Accepted file types: tgz, tar, gz, bz2, zip, txt, lst, log, ldif, jpg, jepg, png, tiff, pdf, asc, gpg, svg, Max. file size: 50 MB.
Phone
This field is for validation purposes and should be left unchanged.
* Required field

Support Form