UCS support for private and commercial users

Product feedback and support

You can use this form to give us feedback on our products or to contact our support.

If you require support without having a support contract, please use our community support or contact our sales team.

For further information on our license, maintenance and support offers, visit "commercial support".

Do you want to give product feedback or contact support?

Please choose at least one option.
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Contact support

Do you have a contract number?

You need a contract number to contact support directly. You can find your contract number on your invoice and the maintenance certificate.
Please choose at least one option.
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Please understand that our support is only for customers with a valid support contract. For support options, please visit "commercial support" or you can contact us directly.

* Required entry

Keine Contract Nummer / Support Level ist nicht ausreichend (später nur eines von beidem anzeigen, je nachdem, was der Fall ist)

Bitte haben Sie dafür Verständnis, dass ein ausreichender Support Level benötigt wird. Eine Übersicht der unterschiedlichen Support Level finden Sie hier.

Ohne Contract Nummer haben Sie die folgenden Optionen

To ensure the correct handling of your inquiry, please specify the subject area of your inquiry:

Your support level is not high enough. An overview of our different support options can be found at "commercial support" or you can contact us directly.

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Support sector

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Which priority does the problem have?

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Thank you!

You will shortly receive a confirmation via e-mail.